Introduction
At Helix® Jeans, Clothing, Shirts, Blue Jeans, Pants (“Helix”, “we”, “us”, “our”), we respect the privacy of our users (“user”, “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website helixcloth.shop and any of its associated pages, blogs, chat rooms, forums, social media pages and apps (collectively, the “Site”). Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may modify this Privacy Policy from time to time to reflect changes in our practices and services. If we make any material changes, we will notify you by email or by posting a notice on the Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Collection of Your Information
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:
Information You Provide to Us
We collect Personal Information when you:
- Create an account;
- Make a purchase;
- Sign up for our newsletter;
- Inquire about our services;
- Participate in surveys, contests, promotions or sweepstakes;
- Communicate with us via third party social media sites;
- Submit a job application; or
- Contact us.
The types of Personal Information we may collect include your name, email address, postal address, phone number, fax number, credit card or other billing information, resume and any other information you choose to provide.
Information We Collect Automatically
We collect information automatically when you visit or interact with the Site:
- Log Information. We collect information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to the Site.
- Device Information. We collect information about the computer or mobile device you use to access the Site, including the hardware model, operating system and version, unique device identifiers and mobile network information.
- Location Information. We may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.
- Information Collected by Cookies and Other Tracking Technologies. We and our service providers use various technologies to collect information when you interact with the Site, including cookies and web beacons. Cookies are small data files that are stored on your device when you visit a website, which enable us to collect information about your device identifiers, IP address, web browsers used to access the Site, pages or features viewed, time spent on pages, mobile app performance and links clicked. Web beacons are graphic images that are placed on a website or in an email that is used to monitor the behavior of the user visiting the website or sending the email. They are often used in combination with cookies.
Information We Collect from Other Sources
We may also obtain information about you from other sources and combine or link that with information we have about you. For example, we may collect demographic and other information about you that is publicly available.
Use of Your Information
We may use the information we collect for the following purposes:
- Provide, maintain and improve the Site;
- Establish and maintain your user profile on the Site;
- Process your orders and returns and otherwise perform our obligations under any contract with you;
- Communicate with you about our products, services and promotions;
- Communicate with you about contests, sweepstakes or promotions;
- Analyze how you use the Site and customer information to improve the overall experience;
- Recommend products and services that might be of interest to you;
- Solicit your reviews and feedback on products and services;
- Notify you about important changes to the Site or our Privacy Policy;
- Screen job applicants; and
- Comply with legal obligations, as required by applicable law.
Sharing Your Information
We will not share your Personal Information with third parties without your consent, except in the following circumstances:
- Service Providers. To assist us in meeting business operations needs and to perform certain services and functions, we may share your information with service providers including: credit card processing companies, shipping companies, fulfillment companies, data analyzers, customer service providers, email deployment providers, advertising networks, content and technology providers, and website hosting providers.
- Business Transfer. If we sell, merge or transfer any part of our business, we may be required to disclose your information to a purchaser or successor entity. If so, we will make reasonable efforts to direct the transferee to use your information in a manner that is consistent with this Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your information with any inquiries concerning the processing of that information.
- Legal Process, Security and Defense. We may disclose your information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal obligations, respond to claims or legal process (including subpoenas), protect the security or integrity of the Site, protect the property or safety of Helix or any third party, enforce our Terms of Use or Community Guidelines, or defend against legal claims.
- Third Party Partners. We may share your contact information (email or phone number) with select third party partners who we trust to provide helpful information and/or services relevant to you. If you do not wish to receive communications from our partners, you can notify us at [email protected].
- Aggregate Information. We may share aggregate information, such as demographics and user statistics, with third parties, including data partners, advertisers and sponsors. This information does not identify you personally.
Third Party Analytics and Advertising
We allow third party companies to collect information about your use of the Site over time so that they may play or display ads on the Site that are relevant to your interests on third party services. These ads may relate to products you have previously viewed on the Site or elsewhere on the Internet. These companies may collect information such as your activity on the Site, your device identifier, how often you visit the Site or use the app, the web pages or content you view, your browser type, IP address, cookies, location and other browsing and device data.
This information may be used by Helix and third parties to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Site and other third-party sites and better understand your online activity.
Please review your ad settings and opt-out of receiving interest-based ads if you do not want your information to be used by third parties in this way. You may also opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the Personal Information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
Your Choices About Your Information
Access and Update Your Information
You may review and update certain user profile information by logging into your account. If you wish to deactivate your account, please email us at [email protected] but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of your information for a certain period of time.
Marketing Communications
You may opt out of receiving promotional emails from Helix by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your purchases.
Mobile Devices
You may opt out of sharing certain device data by adjusting your mobile device settings.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Site.
Advertising Networks
You may opt out of targeted advertising by adjusting your Advertising Preferences in your account settings on the Site, or by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info.
Children’s Privacy
The Site is designed for a general audience and is not directed to children under 13. We do not knowingly collect Personal Information from children under 13 without obtaining parental consent. If you are a parent or legal guardian and think your child has given us information, you can email us at [email protected]. You can also write to us at the address provided at the end of this policy. Please mark your inquiries “COPPA Information Request.”
California Resident Rights
If you are a California resident, you have the rights outlined in this section under the California Consumer Privacy Act of 2018 (CCPA). Please see the “Your California Privacy Rights” section below for more information.
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at [email protected] with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.
Please note we do not currently sell your Personal Information as defined in the Nevada Revised Statutes Chapter 603A.
International Visitors
The Site is hosted in the United States. If you choose to use the Site from the European Union or other regions with laws governing data collection and use, please note that any Personal Information you provide will be transferred to and processed by us in the United States and other third party service providers elsewhere. By using the Site and providing us with your Personal Information, you consent to this transfer.
Your California Privacy Rights
If you are a California resident, California law provides you with the following rights regarding your personal information:
Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected, sold, or disclosed by us; (2) purposes for which categories of Personal Information are collected or sold by us; (3) categories of sources from which we collect Personal Information; (4) categories of third parties with whom we disclosed or sold Personal Information; and (5) specific pieces of Personal Information we have collected about you.
Right to Delete. You may submit a verifiable request for us to delete Personal Information we have collected from you, subject to certain exceptions under applicable law.
Right to Non-Discrimination. You have the right to not receive discriminatory treatment by us for exercising your privacy rights conferred by the CCPA.
Shine the Light. You may request information about our disclosure of certain categories of your Personal Information to third parties for their direct marketing purposes. We do not share your Personal Information with third parties for their own marketing purposes.
To submit a request, please email us at [email protected] or call us at the phone number provided below. In your request, please specify that you are seeking information pursuant to your rights under California law. Please also include in your request:
- Your full name, email address and postal address
- Verification of your identity by providing the last four digits of your social security number OR a copy of your state issued ID card OR a utility bill in your name at your mailing address.
- A statement specifying what right you are seeking to exercise and the scope of your request.
We will respond to your request within 45 days. We may extend this period by an additional 45 days where reasonably necessary.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Helix® Jeans, Clothing, Shirts, Blue Jeans, Pants
1234 Main Street
Anytown, CA 12345
Email: [email protected]
Phone: (800) 555-1234
Changes to this Privacy Policy
This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on our Site. If we make any changes to this Policy that materially affect our practices with regard to the Personal Information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.
